Terms & conditions
The website www.mirrors-paris.com (hereinafter, the “Site”) is an information and e-commerce site accessible via the Internet to all Internet users (hereinafter, “Web Surfers”). The site has been developed and managed by ATELIER RTCD, a French company, head office located at ATELIER RTCD chez ASM, Bagnères 89, 139 rue des Pyrénées – 75020 Paris – France, and registered with the Trade Registry of Paris under the number 315 425 264 RM. PARIS. EU VAT number: FR64 315 425 264 00050. VAT not applicable by virtue of the article 293 B of the CGI (General Tax Code for Craftsmen).
The Site enables ATELIER RTCD to offer for sale antique mirrors restored by ATELIER RTCD or contemporary mirrors created by Pascal & Annie Leniau french artists-designers, for all Web Surfers who connect to the Site (hereinafter, the “User(s)”). For the purposes hereof, the User(s) and ATELIER RTCD are referred to collectively as the “Parties” and individually the “Party”, and any User who confirms an order is referred to as the “Buyer”. The rights and obligations of the User(s) necessarily apply to the Buyer(s).
The Products are intended for personal use by the User, and not directly intended for the latter’s professional use. In this respect, we call the User’s attention to the fact that the User may order a maximum of one (1) Product with the same catalog reference. Any order for more than that maximum number cannot be accepted.
The present terms and conditions of sale (hereinafter the “Terms and Conditions of Sale”) apply to the whole European Union territory and outside European Union.
This contract is subject to the French law. In the event of a dispute, the Court of Paris (France) will be solely competent.
Any Product ordered via the Site presupposes having read and expressly agreed these terms and conditions of sale by clicking in the box next to the phrase “Please check this box to confirm you have read and agreed the Terms and Conditions”. In accordance with articles 1316 to 1316-4 of the French Civil Code, as completed by Order No. 2001-272 dated 30 March 2001 for implementation of Article 1316-4 of the Civil Code where electronic signatures are concerned, please note that the fact of clicking in the box next to the phrase ” Please check this box to confirm you have read and agreed the Terms and Conditions ” after reading them, in the same manner as confirming the order form as described in clause 3.3 below, constitutes an electronic signature which is binding between the Parties to the same extent as a manual signature and stands as proof that the entire order is legally valid, rendering all amounts in connection therewith due upon performance of said order.
The User may save or print these Terms and Conditions of Sale, provided they are not modified in any way.
ATELIER RTCD (Mirrors-Paris.com) reserves the right to modify at any moment the Terms and Conditions of Sale by publishing a new version on the Site. The Terms and Conditions of Sale are those that are put in place on the date the purchase is made.
The purpose of these Terms and Conditions of Sale is to set out the rights and obligations of both Parties, exclusively because of the relationships they initiate on the Internet, with respect to any and all online sales of Products offered on the Site.
They apply to all the steps necessary to place the order and ensure the follow-up of such order as contracted between the Parties.
This document, in the version in force on the date the purchase is made, is the sole document applicable to the relationship between the Parties; it cancels and supersedes any other document.
The Products offered for sale by ATELIER RTCD (Mirrors-Paris.com) are those featured on the Site, on the date when the User consults the Site and insofar as the Products are available in stock.
Should any Product be out of stock, the Buyer will be informed as quickly as possible.
The photographs and texts illustrating the Products are non-contractual. ATELIER RTCD (Mirrors-Paris.com) cannot be held responsible for erroneous photographs or texts.
Our wall mirrors are one-of-a-kind and in perfect condition of conservation. They are restored by the art french workshop « Atelier RTCD – Paris », specialized in restoration and conservation of art objects since 1979.
Please note that the items on sale are pre-owned items (Vintage) or (Antique). Normal signs of use should be expected which can include light rubs, or slight variations in color of materials.
All prices of our products are in euros (including french taxes). Currency conversions are estimated and should be used for informational purposes only.
The prices posted in euros on the Site are guaranteed on the date of order and for articles available in stock, reserve made for significant changes and, in particular, VAT, manifest printing error or omission.
Prices do not include delivery expenses which are billed in addition, the User being informed thereof upon final confirmation of the order.
ATELIER RTCD (Mirrors-Paris.com) reserves the right, and the User accepts, to change the prices at any time. However, the Products will be billed based on prices in force when the order is placed, provided that said Products are available in stock.
For deliveries within the European Union the tax payable is subject to the local customs duty.
For deliveries outside the European Union, all orders placed may be subject to local tax and customs duty at the delivery destination.
Items shipped internationally may be subject to customs duties and sales or Value Added Tax (VAT) set by the destination country. These fees are not calculated prior to customs clearance in that country and are in addition to the price and shipping cost you are charged when checking out.
Any such customs duties and taxes due on delivery of an article are the responsibility of the Buyer, who assumes the payment obligation. ATELIER RTCD (Mirrors-Paris.com) is not obligated to verify and inform the Buyer of any applicable customs duties or taxes.
The User can view the various Products offered for sale by ATELIER RTCD (Mirrors-Paris.com) on the Site.
The User may navigate freely on the pages of the Site with no commitment to purchase via an order.
SHIPPING QUOTE REQUEST
If the User wishes to purchased, he/she chooses the desired Products and signals his/her interest by clicking on PURCHASE / MAKE AN OFFER.
The User may at all times:
Obtain the list of Products selected by clicking on the CART.
Continue or change the selection of Products by returning to the catalog.
1. Click on PURCHASE / MAKE AN OFFER, and view CART
2. Complete the order form (name, address, email, phone…)
3. Make an offer (if you wish)
4. Send your request – (Proceed To Submit Your Quote).
Within 72h you receive a shipping quote by email.
Be careful! The shipping quote is valid for a period of 72 hours. Once the deadline passed the order is canceled. To restart the order the buyer must re-request a shipping quote.
If you accept the quote and finalized the order, you must click : ACCEPT.
We check the shipping information and identity of the buyer.
If everything is ok, you will receive a payment request of Mirrors-Paris.com by email (Secure payment by our partner Paypal) within 48 hours.
To order the selected Products, the User must identify him/herself, by entering his/her email address and filling out accurately the form provided, with all information necessary to identification and to the delivery of the order (particularly his/her name, first name, postal address, phone number).
If the User possess any personal account, by entering his or her email address and password chosen when opening the personal account if he/she possesses one. The User is hereby informed of and consequently accepts the fact that entering these two identification marks is valid as proof of his or her identity and consent;
Look out! The delivery address must correspond to the shipping quote. If the delivery area does not match the quote the order will be canceled. The buyer will have to redo a free quote request. To get a new shipping price.
The order form resumes: the nature, quantity and prices of the User’s chosen Products, as well as the total amount of the order, postages charges, the User’s personal information and the address for delivering the Products.
After reviewing the order, and once all requested information is provided by the User. The User will read carefully the Terms and Conditions of Sale, and click in the box next to the phrase ” Please check this box to confirm you have read and agreed the Terms and Conditions “.
CONFIRMATION OF ORDER
After the order registration. We check the shipping information and identity of the buyer. If everything is ok, you will receive a payment request by email (Secure payment by Paypal S.S.L.) within 48 hours.
Payment in full is required before items are shipped.
As soon as payment is validated, the order is placed and becomes irrevocable. The order form will be registered in the Mirrors-Paris.com information archives and kept in a reliable and sustained support system, serving as evidence of the contractual relationship between the two Parties.
The secure electronic payment platform‘s server is made secure via an S.S.L. (Secure Socket Layer) code in order to protect all payment data as thoroughly as possible. At no time are the User’s banking data transmitted to the ATELIER RTCD (Mirrors-Paris.com) information systems. As a consequence, ATELIER RTCD (Mirrors-Paris.com) is free from any and all liability in that respect.
Payment is made via the Internet, unless the server is unavailable, by means of a bank card by Visa, American Express, Mastercard, Discover or Paypal, in Euros.
However, ATELIER RTCD (Mirrors-Paris.com) reserves the right to refuse any and all orders or deliveries in the event of (a) surpassing the order thresholds indicated herein, (b) ongoing dispute with the Buyer, (c) Buyer’s total or partial non-payment of a previous order, (d) credit or bank card company’s refusal to authorize payment, (e) non-payment or partial payment. In all these cases, ATELIER RTCD (Mirrors-Paris.com) cannot be held liable in any manner.
The credit card payment transaction between the Buyer’s computer and the secured payment system (SIPS) managed by PAYPAL, ATELIER RTCD (Mirrors-Paris.com) partner for online payment transactions, is entirely encoded and protected using the S.S.L. (Secure Socket Layer) procedures.
DELIVERY TIMES AND SHIPPING METHODS
The delivery times specified in the Web Shop are calculated from when the order is confirmed (contract finalization) and from the time that ATELIER RTCD (Mirrors-Paris.com) receives the payment.
ATELIER RTCD (Mirrors-Paris.com) will do its best to ensure that the order is prepared and dispatched within an average timescale of tree (3) to four (4) weeks from the day after the order is confirmed by the Buyer. Rates vary according on the weight of the item and the destination. Delivery is provided by international transport companies selected for the quality of their services. Delivery is insured and monitored in real time. Delivered to front door of your house or building and does not include unpacking, inspection, assembly, or installation.
RECEPTION OF THE ORDER
When receiving the order, the Buyer checks the conformity of the Product received in execution of his/her order. The service does not include unpacking, condition inspection, minor assembly or installation.
Any anomaly relating to delivery (damage, non-conformity, product mentioned on the delivery form missing, damaged parcel, broken products, etc.) is noted on the delivery form as “handwritten reservations” accompanied by the signature of the Buyer. The Buyer must confirm this anomaly by sending the carrier a Special Delivery letter detailing the said claims within two (2) working days following the delivery date. The Buyer must send a copy of this letter by email to customer service: firstname.lastname@example.org, or by mail to:
Customer Service (Mirrors-Paris.com)
9 Grande Rue,
Except if there is a legitimate reason, any claim not brought to ATELIER RTCD (Mirrors-Paris.com) attention within 14 days following the day of reception of the Products will be considered as inadmissible and ATELIER RTCD (Mirrors-Paris.com) will be free from any and all liability in that respect.
Taking three (3) or four (4) four pictures of the damage is recommended. Mirrors-Paris.com will help resolve any issues related to damages during shipping. Mirrors-Paris.com reserves the right to ask the Buyer to send the non-conform or damaged Product back.
In case of abnormal or abusive returns, ATELIER RTCD (Mirrors-Paris.com) reserves the right to refuse to honor a later order.
RIGHT OF WITHDRAWAL
The Buyer is entitled to a delay of fourteen (14) days counting from the date he/she acquires physical possession of the Products to exercise his/her right of withdrawal.
The Buyer notifies ATELIER RTCD (Mirrors-Paris.com) his/her decision to withdraw by way of an unequivocal statement addressed by email to email@example.com, or by mail to ATELIER RTCD (Mirrors-Paris.com) – 9 Grande Rue – 89380 Appoigny – France.
ATELIER RTCD (Mirrors-Paris.com) will send him/her without delay by email an acknowledgement of receipt of the withdrawal.
The Buyer will have to return the Product, at his/her own expense, in their original packaging in perfect state, to the following address:
Customer Service (Mirrors-Paris.com)
9 Grande Rue
without undue delay and in any event not later than fifteen (15) days from the day on which he/she has communicated his decision to withdraw.
The return notice available on the Site (blank form, or prefilled return notice available in the Buyer’s personal account), duly filled and printed, shall be sent together with the Products.
Upon fulfillment of the above conditions, ATELIER RTCD (Mirrors-Paris.com) will reimburse the amounts paid by the Buyer (including delivery charges) without undue delay and in any event not later than thirty (30) days starting from the date the Buyer has notified his/her will to withdraw his/her order. The cost of returning the products is paid by the buyer and are not reimbursed by ATELIER RTCD (Mirrors-Paris.com).
ATELIER RTCD (Mirrors-Paris.com) may withhold the reimbursement until reception of the returned Products.
Any deterioration found on the products or non-compliance with the conditions of sale will be deducted from the refund.
ATELIER RTCD (Mirrors-Paris.com) will proceed with the reimbursement using the same payment method as the one used by the Buyer for the initial payment. In any event, the Buyer will not bear any expenses due to this reimbursement.